Getting Started with VetVantageMD

Getting Started with VetVantageMD

Overview

This article walks through the complete onboarding and usage process for providers on the VetVantageMD platform. You'll learn how to register, configure your schedule, manage appointments, complete DBQs, and finalize SOAP notes after telehealth visits.

The experience is designed to streamline disability evaluations for veterans, allowing providers to work efficiently with access to AI-enhanced tools, structured documentation, and secure telehealth sessions.

This guide is based on the provider demonstration led by Joseph Spann, Senior Developer at VetVantage.

Creating a Provider Account
Account Setup

Click Sign Up from the VetVantageMD login page under the blue "Provider" tab. Enter your name, email, and phone number.

Choose email or SMS for verification, then enter the 6-digit code. Create a secure password to continue.

Submitting License and NPI Information

After creating your account, you will be prompted to enter your National Provider Identifier (NPI) and licensing information. This includes your license number, issuing state, and license issue date.

If you hold licenses in multiple states, you can add more than one entry. This ensures your availability is correctly aligned with your scope of practice.

Once submitted, the VetVantage support team will manually review your NPI and license data to ensure it was entered correctly. Our team uses the official NPI Registry to verify that your entry matches your public provider record.

Setting Your Weekly Availability

Set your availability by choosing the hours you're open to seeing patients. You can customize time slots for each weekday and use the Copy All tool to apply times across multiple days.

You’ll be able to edit or override your schedule later from the dashboard, including vacation days and one-time exceptions.

Selecting DBQs You’re Qualified to Complete

Review the list of Disability Benefits Questionnaires (DBQs) available on the platform and select those you are trained and licensed to complete. This information helps VetVantageMD match you with patients whose needs align with your expertise and scope of practice.

How to select your DBQs

  • Review the full list of available DBQs.
  • Select only the DBQs you are qualified to perform based on your training and licensure.
  • Use Select All if you are qualified for most categories.
  • Exclude specific DBQ types as needed based on your specialty, such as:
    • Musculoskeletal
    • Neurological
    • Cardiovascular

Managing your selections

  • You can update your DBQ selections at any time.
  • Keeping this list current ensures accurate case matching and appropriate assignments.
Choosing Evaluation Type (Telehealth / In-Person)


Select how you want to conduct evaluations:
  • In-person and Telehealth 
  • In-person only
  • Telehealth only

This setting can be changed later in your dashboard if your practice changes.

Conducting Telehealth Appointments

When a patient schedules an appointment with you, you’ll receive an email and in-app alert. From the dashboard, click Join Appointment to start the session via Zoom.

After joining, mark the patient as Present, Late, or Absent. The system logs this status automatically.


Completing the DBQ

After or during your telehealth session, complete the DBQ form. The patient’s answers (from their PAQ) will appear side-by-side in read-only view.

Once finished, click Show Summary to review, and then Complete to finalize the submission.

Finalizing the SOAP Note

A draft SOAP note is automatically created from your telehealth transcript. You can review and edit this note before saving it as part of the patient's record.

When complete, click Finish to close out the case.


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