New Medical Providers Registering on the Platform

New Medical Providers Registering on the Platform

Overview

This guide provides step-by-step instructions for medical professionals (MDs) to register and set up their account on the VetVantageMD platform. The onboarding process includes verification, entering credentials, setting availability, and uploading a digital signature.

Step 1: Begin Registration

  1. Go to the VetVantage website.
  2. Click the Get Started button on the homepage.
  3. If you do not have an account, select Sign Up at the bottom of the login prompt.

Step 2: Enter Basic Information

  1. Enter your full name, email address, and phone number.
  2. Click Next to proceed.

Step 3: Verify Contact Information

  1. Choose how you want to verify your identity:
    1. Email verification
    2. Phone number verification
  2. Enter the 6-digit code sent to your email or phone.
  3. Submit the code to continue.

Step 4: Set Your Password

  1. Create and confirm a password.
  2. Password must include:
    1. At least 8 characters
    2. At least one uppercase letter
    3. At least one special character
  3. Resolve any password errors that appear.
  4. Click Next.

Step 5: Provide Medical License and NPI Information

  1. Enter your 10-digit NPI number.
  2. Provide your state, license number, and license issue date:
    1. Use the calendar tool to select the date
    2. Use the dropdown to select the correct year and month
  3. Add additional licenses if needed.
  4. Click Next.

Step 6: Input Personal and Clinic Address

  1. Enter your personal address in the top section.
  2. Enter your clinic address in the bottom section.
  3. If both addresses are the same, you can duplicate the entry.
  4. Click Next.

Step 7: Define Your Hours of Operation

  1. Enter your standard weekly availability.
    1. You can input placeholder hours for now if your schedule varies
    2. The support team will verify and adjust this with you during onboarding
  2. Click Next.

Step 8: Select Specialties and DBQs

  1. Choose the types of DBQs (Disability Benefits Questionnaires) you are qualified to perform.
    1. If you do not perform certain types (e.g., gynecological), you will not appear in client searches for those services
  2. You can either select specialties individually or use the Select All option.
  3. Click Next.

Step 9: Choose Evaluation Type

  1. Select one of the following options:
    1. Telehealth
    2. In-person
    3. Both
  2. Click Next.

Step 10: Upload a Profile Photo

  1. Click the Upload button.
  2. Choose a clear photo from your computer or device.
  3. Upload the file and proceed by clicking Next.

Step 11: Add Your Digital Signature

  1. Use the built-in signature pad to draw your signature.
    1. This signature will be used on DBQs and other official documents
    2. You may redraw the signature until satisfied
  2. Click Next.

Step 12: Finish Registration

  1. Review the final confirmation screen.
  2. Your profile will be marked as Inactive while your information is reviewed.
  3. The VetVantageMD support team will contact you to confirm details or request additional information.

Support and Next Steps

  • You will be contacted by the support team for onboarding review
  • If you need to update your availability, license info, or other settings, support can assist
  • For technical issues, reach out to the support team using the contact method provided by VetVantageMD
Notes
Notes
  • Be sure to enter accurate license and credential details to avoid delays
  • If your work schedule varies, enter general availability for now. It can be updated during onboarding


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